INNOVATIVE BORDER PROCEDURES REDUCE CONGESTION AT ESWATINI BORDER POST

 

Travelers queuing at Ngwenya border Post (pic Eswatini Observer)

To combat long queues and traffic congestion, Eswatini immigration officers implemented innovative procedures, such as quick passport stamping while vehicles remained in motion and requesting passengers to exit their vehicles for faster processing. 

Ngwenya Border recorded a total of 12,199 departures on Sunday, 31 May, and Monday, 1 June, following the conclusion of the highly anticipated MTN Bushfire Festival held over the weekend. The large volume of travelers leaving the country led to significant congestion at key border posts, particularly on Monday when vehicle traffic peaked.

Ngwenya Border Data for departures:

Day

Drivers/vehicles

Passengers

Pedestrians

Cyclist

Total

Sunday

1213

420

3365

5

5003

Monday

1849

618

4728

1

7196

The sharp increase in vehicles crossing the border on Monday 1 June—totaling 1,849—resulted in long queues and congestion. This was further exacerbated by two main factors: limited parking space at the border and the newly introduced South African Revenue Service (SARS) temporary declaration requirement for foreign-registered vehicles entering South Africa.

Despite the heavy traffic, immigration officers on the Eswatini side worked tirelessly to expedite processing. They implemented efficient procedures to minimize traveler wait times, including inspecting vehicles and stamping drivers’ passports without requiring them to leave their vehicles. Passengers were requested to exit their vehicles to complete passport stamping quickly. These measures helped prevent queues forming inside the border post itself—except for the vehicle lines.

The officers worked round the clock to serve the large volumes of travelers leaving the country. Their dedication ensured that the flow of pedestrians and passengers remained smooth despite the challenging circumstances.

Traffic congestion at the border required additional support. The Royal Eswatini Police Service (REPS) was engaged to assist with managing vehicle flow, alleviating some pressure on the border area. However, insufficient parking capacity and the new SARS regulation caused notable delays for those crossing into South Africa.

 The Ministry acknowledges the frustration experienced by travelers due to the extended waiting times and regrets any inconvenience caused. Moving forward, the Ministry plans to proactively coordinate with South African authorities well in advance of major events to develop comprehensive strategies for managing border traffic and reducing queue times.

Important Advisory for Travelers:

Citizens using local-registered vehicles are encouraged to register their vehicles before travel. This registration process is now mandatory for entry into South Africa under the SARS temporary foreign vehicle declaration rules. For more information and to complete the declaration online, travelers can visit: https://www.sars.gov.za/travellerdeclaration

As Eswatini continues to welcome visitors for events such as the MTN Bushfire Festival, the Ministry emphasizes its commitment to ensuring seamless and safe travel experiences for all.


For media inquiries, please contact: +268 7606 3938 

Ministry of Home Affairs – Communications Office 


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