INNOVATIVE BORDER PROCEDURES REDUCE CONGESTION AT ESWATINI BORDER POST
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| Travelers queuing at Ngwenya border Post (pic Eswatini Observer) |
To
combat long queues and traffic congestion, Eswatini immigration officers
implemented innovative procedures, such as quick passport stamping while
vehicles remained in motion and requesting passengers to exit their vehicles
for faster processing.
Ngwenya
Border recorded a total of 12,199 departures on Sunday, 31 May, and Monday, 1
June, following the conclusion of the highly anticipated MTN Bushfire Festival
held over the weekend. The large volume of travelers leaving the country led to
significant congestion at key border posts, particularly on Monday when vehicle
traffic peaked.
Ngwenya Border Data for
departures:
|
Day |
Drivers/vehicles |
Passengers |
Pedestrians |
Cyclist |
Total |
|
Sunday |
1213 |
420 |
3365 |
5 |
5003 |
|
Monday |
1849 |
618 |
4728 |
1 |
7196 |
The
sharp increase in vehicles crossing the border on Monday 1 June—totaling
1,849—resulted in long queues and congestion. This was further exacerbated by
two main factors: limited parking space at the border and the newly introduced
South African Revenue Service (SARS) temporary declaration requirement for
foreign-registered vehicles entering South Africa.
Despite
the heavy traffic, immigration officers on the Eswatini side worked tirelessly
to expedite processing. They implemented efficient procedures to minimize
traveler wait times, including inspecting vehicles and stamping drivers’
passports without requiring them to leave their vehicles. Passengers were
requested to exit their vehicles to complete passport stamping quickly. These
measures helped prevent queues forming inside the border post itself—except for
the vehicle lines.
The
officers worked round the clock to serve the large volumes of travelers leaving
the country. Their dedication ensured that the flow of pedestrians and
passengers remained smooth despite the challenging circumstances.
Traffic
congestion at the border required additional support. The Royal Eswatini Police
Service (REPS) was engaged to assist with managing vehicle flow, alleviating
some pressure on the border area. However, insufficient parking capacity and
the new SARS regulation caused notable delays for those crossing into South
Africa.
Important Advisory for
Travelers:
Citizens
using local-registered vehicles are encouraged to register their vehicles
before travel. This registration process is now mandatory for entry into South
Africa under the SARS temporary foreign vehicle declaration rules. For more
information and to complete the declaration online, travelers can visit: https://www.sars.gov.za/travellerdeclaration
As
Eswatini continues to welcome visitors for events such as the MTN Bushfire
Festival, the Ministry emphasizes its commitment to ensuring seamless and safe
travel experiences for all.
For
media inquiries, please contact: +268 7606 3938
Ministry
of Home Affairs – Communications Office

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